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GIS Help Desk & Support Model
$299
A support model for GIS teams: triage tiers, response targets, and how to stop unplanned support consuming delivery capacity.
Format: Instant digital download
Before you buy
2 files · 348 KB · DOCX + XLSX
Includes GIS Help Desk & Support Model and GIS Support Request Log.
See exactly what you getA support model for GIS teams: triage tiers, response targets, and how to stop unplanned support consuming delivery capacity.
Before you buy
Exactly what you get
Read out of the files themselves, not written for this page.
- GIS Help Desk & Support Model (Word)
- Three-tier triage with worked examples
- Response and resolution targets by tier
- The request-versus-project boundary, defined
- Demand measurement and deflection strategy
- GIS Support Request Log (Excel, live formulas)
- Request Log
- Summary
- About & Support
Add to cart $299
Delivered as an instant download after payment. Files are yours to keep and to use inside your organisation.